HUMAN RESOURCES MANAGER

Hollywood Community Housing Corporation (HCHC) is an established nonprofit that develops and operates service-enriched affordable housing for the homeless and low-income households.  HCHC was incorporated in 1989 to address specific housing and service needs in the Hollywood area and expanded to work in neighborhoods throughout Los Angeles County more than a decade ago.  The size of HCHC’s staff is anticipated to triple over the next three years and the organization is excited to hire its first Human Resources Manager.  To learn more about HCHC’s mission and work, please visit our website at www.hollywoodhousing.org.

POSITION SUMMARY

HCHC’s Human Resources (HR) Manager will join the management team to help the organization grow from a staff of under 20 people to approximately 50 people by the end of 2023.  In addition to performing all HR-related duties, the HR Manager will be instrumental in helping the organization to achieve priorities articulated in the new strategic plan including our commitment to equity, diversity, access and inclusion (EDAI). 

The HR Manager will support the hiring, training and professional development needs of our three established programs:  Housing Development, Resident Services and Asset Management.   In 2021 the organization initiated a three year process to create our fourth program which is Property Management (PM).  The PM program will drive most of HCHC’s growth as we hire on-site managers, maintenance personnel, compliance specialists and regional managers.   The Accounting and Administrative departments will also add staff to support the new program.

ESSENTIAL POSITION RESPONSIBILITIES

Recruiting

• Manage and conduct sourcing for job openings including advertiser selection, ad drafting, ad posting and pro-active prospect outreach.
• Conduct initial screening of job applicants and schedule subsequent interviews.
• Conduct reference and background checks.
• Conduct candidate interviews, as needed.
• Prepare offer letters, including researching salaries, and initiate negotiations with prospective new employees.

Benefits/compensation/paid-time-off and other leave management

• Manage employee benefit enrollments including health, dental and vision insurance, 403(b) retirement plan, and unemployment, disability/worker’s compensation.
• Manage relationships with insurance brokers and other benefit service providers.
• Lead the annual Open Enrollment process, including the review, analysis and selection of benefits plans and the coordination of an annual meeting with staff.

On-boarding / Off-boarding

• Perform initial systems set-up for new employees, independent contractors, interns and volunteers.  This includes set-up for emails, time records, phones, building security, parking access and etc.
• Conduct initial orientation for policies, procedures, systems, and office protocols.
• Lead process for off-boarding employees, independent contracts, interns and etc.

Performance Management

• Support managers in the development of job descriptions, training plans and plans for professional development.
• Coach staff as they draft annual performance evaluations and prepare to provide written and verbal feedback to direct reports.
• Research compensation to ensure salaries are reasonable compared to peer organizations and fair within the compensation structure for HCHC.

Employee Relations

• Take a leadership role in the planning and implementation of staff meetings and retreats.
• Implement strategies to maintain a positive culture and enhance staff morale.
• Help to resolve disputes when they arise.

HR Policies, Procedures and HR Information Systems

• Responsible for the Employee Handbook including making sure it reflects current laws as well as policies and priorities that are important to HCHC.
• Run payroll on a bi-monthly basis and ensure that 403(b) payments are made.
• Manage and maintain personnel files, both electronic and paper documentation, and adhere to document retention policies.

Other Duties

• Strategic planning with the management team.
• Leadership role in the creation and implementation of plans to advance the goals of equity, diversity, access and inclusion (EDAI).
• Other duties as assigned.

Skills

Knowledge of California and Federal employment laws

Proficient in web-based HR systems such and the Microsoft Office suite of software programs

Excellent written and verbal communication skills

Education and Experience

Bachelor’s degree is preferred

Human resources coursework or other comparable training

5 years of experience in human resources / personnel management

Supervisory Responsibilities

None

Physical Requirements

This position requires daily use of office equipment

Work Environment

The essential responsibilities of this position are normally performed in a busy indoor office environment and the employee must be able to keep focused despite interruptions and distractions.  The position will also require periodic visits to properties owned by HCHC where employees perform their duties as on-site property management personnel.

Travel Requirements

Most travel within Los Angeles County with infrequent travel outside of the County by car or airplane for trainings, meetings and conferences.  Must have and maintain a valid driver’s license and insurance as required by law. 

Please submit your resume and cover letter to info@hollywoodhousing.org  (mailto:info@hollywoodhousing.org), attention:  HCHC HR Department

HCHC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, or any other basis protected by law.

The prior statements are intended to describe the general nature of work to be performed and are not to be construed as an exhaustive list of all responsibilities or requirements of this position.  Employees are expected to perform other duties and functions as assigned to further support HCHC’s mission.

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